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To arrange an in-person visit before your trip, you can do so by telephone 932 279 300 or via the link Visit in person

Telephone service hours from Monday to Friday:


  • From April to August: from 8:00 to 19:00
  • From August to April: from 8:00 to 15:00


To arrange a visit online before your trip, you can do so through the following link Visit online



  • It is recommended to make an appointment 4 to 6 weeks before your trip, as there are vaccines that require more than one dose which are given on different days to take effect.
  • In the summer it is always necessary to be more careful and make an appointment with sufficient time given that the Traveler Service Centers are in greater demand.
  • In any case, we recommend that you visit the following link for more travel information: